Logistics, freight forwarding and operations professional supporting U.S., Canadian and international clients, with hands-on experience in shipping, order fulfillment, 3PL coordination, freight brokerage, import documentation, security filings, container monitoring and customer service.
I am a results-focused logistics and operations professional experienced in coordinating day-to-day shipping, handling customer requirements, resolving service issues and keeping orders moving accurately and on time. I work comfortably across fast-paced operations where communication, attention to detail and follow-through matter.
Carrier and vendor communication, shipment booking, outbound shipping, FedEx labels, Bill of Lading, packing slips and invoices.
Order fulfillment, 3PL order entry, inventory monitoring, issue escalation and customer service through email.
Team training, workload planning, KPI monitoring, incident escalation, account management and process improvement.
Experience across logistics, freight, imports, shipping and operations.
Experience supporting clients and accounts in the U.S., Canada and the Netherlands.
Managed operations, monitored KPIs and trained and mentored a 15-person team.
I provide end-to-end operational support across order fulfillment, warehousing, transportation, freight forwarding and import processes. My focus is keeping shipments organized, documentation accurate, stakeholders updated and day-to-day logistics moving efficiently.
Operations • Shipping • Order Processing • Track & Trace • 3PL Warehouse Orders • Logistics • Data Entry • Accounts Payable • U.S. & Canada Import Security Filings • Container Monitoring • Import Documentation & Processing
Experience working with logistics, freight forwarding, order-management, accounting and productivity platforms.
A career built across logistics coordination, freight operations, import services, customer support and team leadership.
Practical experience across shipping, imports, account management, operations and customer-facing logistics support.
Selected highlights from my professional development, international client exposure and operations leadership experience.
Import and Export
Midway Maritime Foundation Inc.
2017
Certified August 2021
Certification No. 36880274
Canada • September 2022 • 20-day overseas client visit and training engagement.
Need dependable support for your logistics and back-office operations? I can help manage orders, shipping, freight coordination, tracking, import documentation and day-to-day customer communication so your team can stay focused on growth.